Privacy policy

1. Controller
Moeklikk OÜ (registry code 12661758)
Email: info@ostuklikk.ee
Address: Malda, Väike-Arukase, Malda, Pärnumaa, EE-88314, Estonia

2. What data we collect
Depending on your interaction with the Store, we may process:
- Identification and contact data (name, email, phone, address)
- Order and payment-related data (order details, payment confirmation; payment card data is handled by the payment provider)
- Delivery data (shipping address, parcel information)
- Customer support communications
- Technical data (IP address, device/browser info) and cookies (see Cookies section)

3. Purposes and legal bases
We process personal data to:
- Fulfil and manage orders (contract performance)
- Provide customer support and handle complaints (legitimate interest / contract performance)
- Meet legal obligations (accounting, tax, consumer law compliance)
- Send marketing messages only if you have consented (consent; you can opt out anytime)

4. Sharing and processors
We may share data with:
- Shopify (e-commerce platform)
- Payment service providers used at checkout
- Shipping and logistics providers
- IT and accounting service providers (as needed)

5. International transfers
Some service providers (including Shopify and other tools) may process data outside the EEA. Where applicable, safeguards are used in accordance with data protection laws.

6. Retention
We retain data as long as necessary for the purposes above and to comply with legal obligations (e.g., accounting and tax requirements).

7. Your rights
You may request access, correction, deletion, restriction, object to processing, or request data portability, where applicable. To exercise your rights, contact info@ostuklikk.ee.

8. Cookies and tracking
We use necessary cookies to operate the Store. We may also use analytics/marketing cookies depending on your consent settings. You can manage cookie preferences via the cookie banner and/or browser settings.

9. Contact and complaints
If you have questions about privacy, contact info@ostuklikk.ee. You also have the right to lodge a complaint with the relevant data protection authority.